FAQ

We have covered what we hope are all the questions you may have about Pneuforce.com.  If not, reach out to us via our contact page.

What is Pneuforce & Vacuforce?

Pneuforce specializes in the manufacture and supply of pneumatic components. Pneuforce is a brand of Vacuforce LLC our parent company that is an engineering firm specializing in vacuum lifting and gripping systems.

Where is Pneuforce located?

Pneuforce is based at the Vacuforce headquarters in Indianapolis.  Vacuforce LLC 933 Western Drive, Indianapolis IN 46241, USA.

Where do products ship from?

The primary warehouse is located in Indianapolis IN. However, we have multiple shipping locations including Michigan City IN, Chicago IL, and Rutherford NJ. Designated shipping locations can be identified on product pages.

Where can products ship to?

Pneuforce is capable of shipping products around the globe using our preferred shipping supplier UPS. We accept alternative customer shipping methods as well.

How do I purchase on Pneuforce.com?

Pneuforce.com uses a familiar e-commerce platform. Use the drop-down menus, pictures, or search bar to find your desired part(s). Choose your quantity and click the “Add to Cart” button. Your items will then be populated in your cart at the top right of the page. To proceed with a purchase, click on your cart and then click “Checkout”.  Shipping and payment details will follow. 

How do I pay for my order?

We accept all major credit cards and PayPal on Pneuforce.com. We do not accept verbal or emailed credit card orders. You may use your trading terms if you have an existing account with us. Payment details are submitted at the end of the checkout process.

How can I track my order?

You will receive order confirmations by email after an order is placed. Email updates will follow. If you register an account, you may track your orders under “My Account” -> “My Orders”.

Why should I register an account?

Registering an account gives you access to our CAD drawings, order statuses, and saves your shipping information for future orders. You may also subscribe to our newsletter for promotions.

What are my contact options if I need assistance?

Use the chat module at the bottom right of your screen to chat with a live staff member. Alternatively call our office at 1.866.280.3766.