Welcome to the Pneuforce FAQ page. Below you’ll find answers to the most common questions about Pneuforce.com, our products, shipping, ordering, payments, and technical support. If you need help selecting the correct pneumatic or vacuum component, our team is here to help.
What is Pneuforce?
Pneuforce is an online supplier of pneumatic products, vacuum components, and industrial automation parts. Our product range includes pneumatic fittings, air cylinders, valves, FRLs, tubing, vacuum cups, vacuum generators, sensors, and accessories for manufacturers, machine builders, and maintenance teams.
Pneuforce is a brand of Vacuforce LLC, an engineering company specializing in vacuum lifting, vacuum gripping, robotic end-of-arm tooling, and material handling systems.
Where is Pneuforce located?
Pneuforce operates from the Vacuforce LLC headquarters at:
Vacuforce LLC
933 Western Drive
Indianapolis, IN 46241
USA
Where do products ship from?
Our primary warehouse is located in Indianapolis, Indiana. Selected product lines may also ship from additional warehouse locations including Michigan City, Indiana, Chicago, Illinois, and Rutherford, New Jersey.
Where applicable, product pages may identify the designated shipping location or estimated lead time.
Where can Pneuforce ship products?
Pneuforce ships throughout the United States, Canada, and internationally using UPS and other approved carriers. Customers may also request shipment using their own carrier account where available.
How do I purchase products on Pneuforce.com?
Use the category menus, product images, filters, or search bar to find the parts you need. Select the correct product, choose your quantity, and click Add to Cart.
Once your items are in the cart, click Checkout to enter your shipping and payment details.
How do I pay for my order?
We accept all major credit cards and PayPal through our secure online checkout. Existing approved customers may also use their established trading terms where applicable.
For security reasons, we do not accept verbal or emailed credit card details.
Can I request a quotation before ordering?
Yes. If you require a quotation for multiple items, larger quantities, OEM supply, or a project requirement, please contact our sales team. We can prepare a quotation based on the products, quantities, and delivery requirements you provide.
How can I track my order?
After placing an order, you will receive an order confirmation by email. Additional updates will follow as your order is processed and shipped.
Registered customers can also log in and view order history, order status, and tracking information under My Account and My Orders.
Why should I register an account?
Creating an account gives you faster checkout, saved shipping details, access to order history, shipment tracking, and easier reordering. Registered users may also access product resources such as CAD drawings where available.
Do you offer technical support?
Yes. Pneuforce is backed by the engineering knowledge of Vacuforce LLC. Our team can help with product selection, pneumatic circuit components, vacuum cups, vacuum generators, fittings, tubing, valves, FRLs, and complete vacuum handling applications.
Can you help me choose the correct product?
Absolutely. If you are unsure which pneumatic or vacuum component is correct for your application, contact our team with your operating pressure, flow requirements, material being handled, cycle rate, and application details. We will help guide you toward the best product option.
How do I contact Pneuforce?
You can contact us using the live chat module at the bottom right of the website, through our contact page, or by calling our office at 1-866-280-3766.
